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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Hendor products

The group "New Technologies" offers for review the products of the plant Hendor: vertical submersible and horizontal centrifugal pumps, filtration systems in the tank and outside the tank, filter chambers, special and individual devices, Bofil installations, filter materials (cartridges, discs, bag filters, adsorption fibers), eductors, sumpers, filling modules
  • Vertical pumps Hendor
    Vertical pumps
    D90, D120, D30, D400, etc.
  • Horizontal pumps Hendor
    Horizontal pumps
    M10-M15, MXH, SHX, etc.
  • Filtration systems Hendor
    Filtration systems
    1, 3, E, HRC, SB155, etc.
  • Filtration systems in the tank Hendor
    Filtration systems in the tank
    DF90, DF120, DF18, etc.
  • Filter chambers Hendor
    Filter chambers
    F11/12, F7-B1/B2, FIL, etc.
  • Special devices Hendor
    Special devices
    HRC-3000, DM11-PP, etc.
  • Individual systems Hendor
    Individual systems
    SHX250, SHX60, etc.
  • Bofil filter units Hendor
    Bofil filter units
    1000, 10000, etc.
  • Filter materials Hendor
    Filter materials
    cartridges, disks, etc.
  • Accessories Hendor
    Accessories
    instructors, filters, cameras, etc.

NEW TECHNOLOGIES GROUP

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